Product Availability
At StelluxeStyle, we strive to continually introduce new, fresh, and exclusive styles on a biweekly basis, providing our customers with daily novelties. Due to high product demand, items sell out quickly. On occasion, certain items displayed on our site may no longer be available. Once an item is sold out, it will still be displayed for some time, as we give customers the option to provide their email for notification if the item is restocked. However, displaying a particular item or size online does not guarantee its availability. In the event a customer purchases an item no longer in stock, we will refund the total cost of that item plus any applicable shipping charges. If you have questions regarding the availability of a specific item, please contact our customer service for assistance.
Display
We aim to showcase our products in pictures as accurately as possible. Customers can also contact us for more information about products before making a purchase. However, factors like your computer monitor’s size and capabilities may affect what you see on your screen. Therefore, we cannot be held responsible for the display of any color, texture, or detail of our merchandise on your computer or phone screen. Nevertheless, if you are dissatisfied with your purchase, you may return it for store credit. For more information on our return policy, please visit the return policy.
Copyright
We are aware that our images appear on various sites and social media pages, which repeatedly use our photographs to sell low-quality imitations of our clothing. We want to clarify that none of those pictures are approved for their use, and we are taking action against these copyright infringements. Furthermore, all images, photographs, and promotional graphics on the www.stelluxestyle.com website are the exclusive property of StelluxeStyle and are protected under the United States and International Copyright laws. The images may not be reproduced, copied, transmitted, or manipulated without the written permission of StelluxeStyle. The use of any image, photograph, and promotional graphic (digital, artist rendering, or alike) on another eCommerce property, social media page, blog, or news source not affiliated with StelluxeStyle without proper written consent is a violation of the United States and International Copyright laws.
Refunds and In-Store Pick-Up Terms and Conditions
We do not provide REFUNDS under any circumstances, except if the item was not available at the moment of purchase. For items that are shipped, once the customer receives the package (when the tracking number provided by us appears as delivered), the customer agrees not to issue any chargebacks or disputes against StelluxeStyle. Furthermore, StelluxeStyle is not responsible for packages that are lost or stolen. All claims should be directed at the shipping company provided at the time of delivery. By visiting or shopping at StelluxeStyle Online, you agree to the terms and conditions, as well as the return policy stated on our site. For any questions concerning our return policy and/or our terms and conditions, please contact us at customerservices@stelluxestyle.com.
